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Terms of Use & User Agreement

Last Updated: January, 2025

any services, provided by RBTex, a legal entity incorporated under the laws of …….. , including but not limited to RBTex (https://rbtex.com.) website (hereinafter – the “Website“) and mobile application (“App“).

Kindly note that, you can access or use the Website or any Services provided on Website only after agreeing with these Terms. All information and Services provided on the Website are provided on a strictly “as-is” basis without any warranty whatsoever. Hence, Kindly leave the Website and do not create an Account if you do not agree with the terms and conditions stated below. Otherwise, you take all risks and responsibility for holding and dealing in Crypto Currencies, though we have warned you.

1. Terms and Definitions

1.1 Account – a personal account, opened by you on the Website to access Services on the Website.

1.2 AML Policy – rules of conduct aimed at the prevention of money laundering and terrorism financing, developed by the Company in accordance with the Applicable Law, which construes an integral part of the Terms and can be accessed at KYC Policies. 

1.3 Applicable Law – laws of …………, applicable under these Terms to any and all relations between you and the Company.

1.4 RBTex (also referred to as the “Platform“) – an online platform, operated by the Company, that offers Services of Crypto Currency Trade, exchanging Crypto Currencies And other services, explained in Section 3 of the Terms.

1.5 Deposit – a transaction, which involves the transfer of units of Crypto Currency from external wallets to your Account.

1.6 RBTex …… (also referred to as the “Company“, “We“, “Our“) – a company, incorporated in …….. under Company Number …….. with a registered address at ……………………… which provides you access to the Services on the Platform.

1.7 Exchange – exchange transaction of a Crypto Currency to another Crypto Currency conducted through the Account.

1.8 Exchange Rate – correlation of value between assets in trading pairs, based on assets’ demand, supply, value, utility, and other economic variables.

1.9 Fee – commission or other costs, charged by the Company for the use of Services.

1.10 Privacy Policy – rules of personal data collection, storage, and use, developed by the Company in accordance with the Applicable Law, which construes an integral part of the Terms and can be accessed at RBTex Privacy Policy.

1.11 Services – any services provided on the Platform by the Company, listed and explained in Section 3 of the Terms

1.12 User (also referred to as “You“, “Your“) – a legal entity (individual over 18 years of age) or a business, incorporated in an appropriate legal form, that has opened an Account on the Website, who has the capacity to enter into a legally binding contract and use the Website, and is not prohibited to do so and use the Services by the Applicable Law or any other laws that may apply.

1.13 Crypto Currency – decentralized peer-to-peer digital asset, including but not limited to Bitcoin, Litecoin, Ethereum, that has no central issuer and is not legal tender, is not securities, e-money, or money under the Applicable Law.

1.14 Crypto Currency Merchant – a third-party provider of goods and/or services, that supports payments in Crypto Currencies through the User’s Account on the Platform.

1.15 Withdrawal – a transaction involving transferring the Crypto Currency units from your Account to external wallets or websites.

2. Terms of Use Status and Acceptance

2.1 These Terms constitute a legally binding agreement between you and the Website.

2.2 These Terms apply to any and all Services, information, texts, and other products, offered on the Website. 

2.3 By accessing the Website, opening an Account on the Website, or ticking the “I agree to the Terms of Use and Privacy Policy” checkbox, you agree to be bound by these Terms and confirm that you have read, understood, and accepted all the provisions of these Terms, as well as provisions of our Privacy Policy, and other legally binding document publicly available on the Website.

2.4 You cannot use the Website and create the Account if you have not read, understood, and accepted all the provisions of these Terms.

2.5 The Company may change, remove, or add the context of the Terms and reserves the right to do so in its sole discretion. All new and/or revised provisions of the Terms take effect immediately and apply to your use of the Website, the Account and the Services from that date on. Kindly, check these Terms regularly to be aware of all current provisions of these Terms.

2.6 The Company may notify you about significant changes in these Terms. This can be done by posting a notification on the Website or sending you an e-mail (if appropriate).

2.7 You can review the most current version of the Terms using the Terms of Use link. If you continue to use the Website after the Company makes changes to the Terms, you expressly confirm your acceptance of the new and/or revised Terms.

2.8 These Terms, including our Privacy Policy, any and all notices, notifications, policies, warnings, and disclaimers, constitute the entire agreement between you and the Website

3. Services

3.1 The Company provides the following services on the Website (collectively – “Services“, and separately – the “Service“):

• Cryptocurrency wallet services;

• Crypto Payment Gateway

• Depositing and withdrawing units of Crypto Currency on the Platform;

• Exchanging Crypto Currencies through the Platform;

• Transaction of a Crypto Currency to another Crypto Currency

3.2 By providing a Service of exchanging Crypto Currency units for units of another Crypto Currency, the Company uses then-prevailing spot market exchange rate for the given trading pair (e.g. BTC/EUR). You further acknowledge and agree that whilst the prices displayed on our Platform may take into account market data from various sources, they are not taken directly from any one source, and therefore, may not match prices that you see elsewhere (including prices quoted on other exchanges, conversion services,and market data providers).

3.3 By providing a wallet Service, the Company provides you with a digitally secured wallet for Crypto Currencies, aimed to exchange, store, and withdraw units of Crypto Currencies and securely stores your private keys for these purposes.  

3.4 To access Services, listed in Sections 3.2.-3.3. of the Terms, you have to deposit units of Crypto Currencies on the Platform.

3.5 Deposits and withdrawals are made in accordance with Section 9 of the Terms.

3.6 The Company may at any time disable access to the Website, Account and/or a particular Service, all Services as a whole or any part thereof (including specific wallets) and reserves the right to do so in its sole discretion and to restore the client’s funds where possible if the failure to access such funds was a consequence of such disabling. Additional fees for restoring such funds may apply. 

3.7 The Company only offers Services regarding Crypto Currencies the Platform supports. Please, check the Website regularly to be aware of what Crypto Currencies are supported. You should not attempt to use your Account to deposit Crypto the Platform does not support.

3.8 The Company stores all keys related to your Crypto Currencies holding on the Account.

3.9 The provision of Services might be delayed due to circumstances including but not limited to technical difficulties, reasonable doubts about the nature or source of funds deposited on the Platform, carrying out KYC checks as set forth in the KYC Policy, etc.

4. User’s Eligibility

4.1 To access the Services, you must open an Account on the Website by undergoing a registration procedure on the Website. 

4.2 The Services and the use of the Website are available to legal entities, that:

• have the capacity to enter into a legally binding contract and use the Website, and are not prohibited from doing so and using the Services by the Applicable Law or any other laws that may apply;

• are residing or incorporated in countries and territories we support.

4.3 You can only have one Account on the Website. You should not create more than one Account on the Website unless expressly permitted by the Company.

5. Personal Account

5.1 When opening an Account on the Website, you warrant that any and all information, submitted by you is accurate, valid, up-to-date, and complete.

5.2 You shall not use your Account for illegal purposes and activities, which may include but is not limited to money laundering, terrorism financing, human, drug, weapon, and sex trafficking, or tax evasion.

5.3 You must not create an Account on behalf of another individual or entity unless you are legally authorized.

5.4 You are solely responsible for keeping your Account secure. Do not share your login, password, or any other access details with others.

5.5 You must notify the Platform immediately upon becoming aware of any security breach or unauthorized use of your Account. Please contact us at ……………… immediately in this case!

5.6 The Company reserves its right to suspend your Account without providing notice or reason in case of any violation of these Terms.

6. Registration Requirements

6.1 In order to receive access to the Services, provided on the Website, you will have to provide certain information and documents and undergo a verification procedure. 

6.2 The Company may at any time request you to provide additional documents and information and/or updated documents and/or information and documents submitted before and reserves the right to do so at its sole discretion. Failure to abide by these requirements may result in temporary or permanent cessation of Services provision and/or Account suspension.

6.3 You are solely responsible for the accuracy, validity, and correctness of all information and documentation you submit to the Company. Should there be any error, mistake, update, or change in information or documents you have submitted prior, you are obliged to notify the Company immediately.

6.4 Information and documents submitted by you to the Company are processed according to provisions of our Privacy Policy.

7. User Conduct

7.1 While visiting, accessing, and using the Website and Services, you agree to:

• not violate or assist any third party in violating these Terms and/or any Applicable Law, which may include but is not limited to international laws, national laws, statutes, regulations, etc.;

• not provide false, inaccurate, incomplete and misleading information to the Company;

• not violate intellectual property rights (trademark, copyright, patent, and other intellectual property rights) of the Company;

• not use the Website in any way that can damage, disable or overburden the Website, which may include, but is not limited to, uploading or in any other way, while using the Website, sending viruses, Trojan horses, spyware, adware or any other malicious code; performing DDoS attacks, interfering with or disrupting any network, equipment, or server connected to or used to provide services on the Website;

• not attempt to gain unauthorized access to the Website, other Users’ Accounts, computer systems or networks connected to the Website or to extract data from the Website;

• not share your Account and/or password with third parties or use any other person’s Account and/or password;

• not impersonate or misrepresent your affiliation with another User, person or entity, nor make other fraudulent, false, deceptive, or misleading representations;

• not violate any laws that apply in your jurisdiction concerning the use of Crypto Currencies;

• not violate these Terms and the Applicable Law in any other way.

8. Account Suspension

8.1 The Company reserves the right to suspend your Account in an event:

8.2 The Company may, but is not obliged to, notify you about the reasons for your Account suspension. Assets from your Account will be withdrawn to wallets, information about which you shall provide to the Company’s customer support.

8.3 In an event of Account suspension, you will still be liable for all applicable Fees.

• we reasonably believe your Account has been compromised, as well as for any other security reasons;

• we reasonably believe your Account is being used by a person with no right and/or authorization to do so;

• you fail to comply with these Terms, as well as with any other document that construes a part of these Terms;

• you have provided us with any false, incomplete, misleading, inaccurate information;

• you, your Account, your behavior poses regulatory risks to the Company;

• we reasonably suspect you of fraud, violating the Applicable Law;

• other reasons that constitute a violation of these Terms and the Applicable Law.

8.4 The Company is not liable for any losses suffered due to your Account suspension.

9. Withdrawals

9.1 You can withdraw units of Crypto Currencies at any time at your sole discretion subject to Account transaction limits and temporary or permanent restrictions imposed in the course of internal investigation or by law (e.g. court orders).

9.2 You can withdraw your units of Crypto Currency in any amount, provided there are enough Crypto Currency units to cover the applicable network Fees.

9.3 Each Withdrawal of Crypto Currencies is subject to mining fees charged by the respective blockchain network. When sending your transaction to the blockchain, we will try to keep the balance between reasonable fees and processing speed; however, we reserve the right to determine the exact amount of mining fee to be set at our sole discretion. You can check the exact amount of mining fee charged for the specific transaction by checking the respective blockchain explorer.

9.4 The Company shall not be liable for the transfer of your units of Crypto Currencies to other wallets. You are solely liable for the accuracy of information, required for carrying out a Withdrawal (i.e. addresses, tags and any other required credentials). The Company strongly advises you to always double-check the accuracy of information provided for Withdrawal purposes.

9.5 You shall always keep in mind that blockchain transactions are irreversible, and therefore, once the transaction has been sent to the blockchain network upon your request (in case of Withdrawals), we cannot reverse it at all.

10. Fees

10.1 The Platform is operated on an automatically Fee-charging basis for the Services and the Company does not issue any invoices. The applicable Fees for any transaction will be displayed to you before executing a given transaction.

10.2 The Company may change the Fee structure at any time (including adding new fees for new Services) and reserves the right to do so at its sole discretion. The Company will notify you about any changes in Fee structure. This can be done by posting a notification on the Website or sending you an e-mail (if appropriate).

10.3 Fees are paid in a Crypto Currency that corresponds to the respective Service.

10.4 Fees shall be paid at the time of the completion of each transaction.

11. Settlements, Cancellations, and Refunds

11.1 When depositing, withdrawing, or exchanging units of Crypto Currencies for another Crypto Currencies, respective assets shall be debited and credited into your Account.

11.2 Once your order to exchange CryptoCurrency has been completed, it cannot be cancelled or reversed. Exchanges are final and there are no refunds for them.

11.3 The order to exchange Crypto Currencies can be canceled by the Company in an event of a technical fault of the Platform.

12. Content

12.1 The Company may produce and display content on the Website, which includes but is not limited to information, texts, images, video, and audio files.

12.2 No information, write-ups, listings, prices, events, photographs, pictures, graphs, charts, articles, news updates, budgets, forecasts, token swap market values, project information, testimonials, status, team information of any company, advertisements, data, analysis, reports, media files, APIs, plugins, and other content on our Site (collectively, “Website Content”), or marketing materials, promotional updates, API updates, support patches, messages (via any channels), or other emails (collectively, “Updates”) which you may have viewed, subscribed to or downloaded via our Website or Website Services, constitutes advice of any kind, including but not limited to financial advice, trading advice, investment advice, insurance advice, legal advice or any other form of advice for which a license to provide such advice may be required under applicable law. 

12.3 The Content (including all the mentioned categories in the previous clause) does not constitute any form of investment advice, financial advice, trading advice, or any other sort of advice unless specifically mentioned otherwise and should not be construed as such. The Company shall not hold liability for any actions that arise from its Content.

13. Intellectual Property

13.1 All components, Content of the Website, and the Website as a whole belong to the Company and are protected with, including, but not limited to copyright, trademarks, trade secrets. All rights reserved.

13.2 We do not confirm and allow for any kind of reproduction, reprint, publish, modification, distribution, display, transmit, license, transfer or otherwise exploiting Content or technology from the Website without our prior written consent. 

13.3 Violation of any of the intellectual property rights of the Company is strictly prohibited.

14. Third-Party Sites and Browsing Experience

14.1 The Website may contain links to third-party websites or services that are not owned or controlled by the Company.

14.2 We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. The Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

14.3 For more information, please read the respective public policies at each website.

15. Confidentiality and Privacy Policy

15.1 Personal information that you provide to the Company, including any information about your use of the Website that the Company obtains will be subject to our Privacy Policy.

15.2 The Company may be obliged to disclose your personal information to law enforcement authorities, data protection authorities, financial regulators, financial service providers, governmental authorities and officials, and other authorized persons, as set forth in the Privacy Policy.

15.3 In an event the Company suspects you of violating the Privacy & AML Policy, we shall report such behavior and disclose relevant personal information to relevant authorities in accordance with the Applicable Law.

16. Disclaimers and Limitations of Liability

16.1 For non-performance or improper performance of their obligations under these Terms, the Company and you shall be liable in accordance with these Terms and the Applicable Law, unless otherwise provided hereby.

16.2 The Website, Content, and Services are provided without any guarantees, conditions, or warranties as to its accuracy, quality, and fit for a particular purpose or need. The Company does not guarantee that the Website and Services are error-free, reliable, or will operate without interruption.

16.3 The Website and its Content are provided to you on the “AS-IS” basis.

16.4 The Company does not guarantee that any exchange requests will be accepted, executed, or recorded.

16.5 The Company shall not be liable for the use or inability to use the Website and Services.

16.6 In no event shall the Company, its officers, directors, employees, agents, third-party service providers be liable to you or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any that may result from (i) the accuracy, completeness, or content of the Website, (ii) the accuracy, completeness, or content of any websites linked (through hyperlinks, banner advertising or otherwise) to the Website, (iii) the Services found at the Website or any websites linked (through hyperlinks, banner advertising or otherwise) to this Website, (iv) personal injury or property damage of any nature whatsoever, (v) third-party conduct of any nature whatsoever, (vi) any unauthorized access to or use of Company’s servers and/or any and all content, personal information, blockchain information or other information and data stored therein, (vii) any interruption or cessation of Services to or from the Website or any websites linked (through hyperlinks, banner advertising or otherwise) to this site, (viii) any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from this site or any websites linked (through hyperlinks, banner advertising or otherwise) to this Website, (ix) any loss or damage of any kind incurred as a result of your use of the Website or the Services found at the Website, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not the company is advised of the possibility of such damages, (x) losing access and/or unauthorized access to your Account, (xi) any errors or malfunctions caused by or otherwise related to any wallets used to deposit and withdraw Crypto Currencies, including those suspended at the Company’s discretion or if required by Applicable Law or other laws, (xii) malfunctions, breakdowns and abandonment of blockchain protocols, (xiii) changes in regulatory approaches or legal actions taken regarding the blockchain technology and Crypto Currency, (xiv) taxation and/or changes in tax system regarding Crypto Currencies Currencies, (xv) advancements in cryptography, any technical advancements that may present risks to blockchain protocols, (xvi) unfavorable fluctuations of Crypto Currencies, (xvii) errors in the provision of Services; (xviii) other risks associated with purchasing, holding, and Crypto Currencies, and using the Website and Services.

16.7 The Company shall not be liable for any events that may include but are not limited to civil, criminal, and administrative actions that may arise from you using blockchain and Crypto Currency if such use is forbidden or otherwise limited in your country/ jurisdiction/ region.

16.8 The Company, its officers, directors, employees, and agents do not provide investment advice, financial advice, trading advice, legal advice or any other sort of advice.

16.9 To the extent permitted by Applicable Law, you agree to defend, indemnify, and hold harmless the Company from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from: (i) your use of and access to the Website and Services; (ii) your violation of any term of these Terms; or, (iii) your violation of the Applicable Law, including any law, rule, or regulation, or the rights of any third party.

16.10 In case of any circumstances of insuperable force (i.e. events of extraordinary or insuperable nature) that have occurred and remain in effect beyond your and the Company’s (the “Parties‘”) control and that a Party could neither foresee nor prevent for objective reasons, if these circumstances prevent a Party from proper fulfilment of its obligations hereunder, the term for fulfilment of such obligations hereunder shall be extended for the period of the effect of such circumstances of insuperable force. The circumstances of insuperable force shall include wars and other military operations, earthquakes, floods, and other natural disasters, adoption of laws and regulations by state and local authorities, failure of power supply or communication system or other similar circumstances that prevent the Parties from the proper fulfilment of their obligations hereunder.

17. Announcements

17.1 The Company may from time to time post official announcements, news, notices, etc. (the “Announcements“) on the Website. In no event shall the Company be liable for any losses arising from you neglecting or ignoring the Announcements.

18. Applicable Law and Dispute Resolution

18.1 These Terms are governed by the laws of Sweden.

18.2 You and the Company shall endeavor to resolve through negotiations all disagreements that may arise between you and the Company during the validity term hereof.

18.3 If the parties fail to reach an agreement on the dispute within 30 (thirty) calendar days, the dispute shall be submitted to the competent court under the Applicable Law.

19. Compliance with Regulations

19.1 RBTex is committed to operating in full compliance with applicable laws and regulations governing Crypto Currency operations. We adhere to the following compliance measures:

• Regulatory Framework: We continuously monitor and adapt to changes in local and international regulations affecting Crypto Currencies currency businesses.

• AML/CFT Compliance: In addition to our existing AML Policy, we implement robust Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) measures, including:

• Enhanced customer due diligence

• Ongoing transaction monitoring

• Suspicious activity reporting to relevant authorities

19.2 We maintain all necessary licenses and registrations required for Crypto Currency operations in the jurisdictions we serve.

19.3 We comply with applicable data protection and privacy laws, including but not limited to GDPR (General Data Protection Regulation) where applicable.

19.4 We cooperate with tax authorities and provide necessary information for tax compliance, where required by law.

19.5 We adhere to industry-standard cybersecurity practices to protect user funds and data.

19.6 We cooperate with regulatory bodies and law enforcement agencies as required by law.

19.7 Users are responsible for their own compliance with local laws and regulations regarding Crypto Currency use and taxation.

19.8 We reserve the right to restrict or prohibit services in certain jurisdictions due to regulatory requirements.

19.9 We will inform users of significant regulatory changes that may affect our services or user obligations.

20. Notice to Minors

20.1 Our services are strictly intended for individuals who are 18 years of age or older, depending on the legal age in your jurisdiction. By using this website, you confirm that you meet the minimum age requirement. We reserve the right to verify your age and suspend or terminate accounts if we find you violate this policy.

21. Miscellaneous

21.1 These Terms shall remain in force until terminated either by you or the Company. The Company may terminate these Terms at any time at its own discretion without explaining the reasons for this decision.

21.2 If any questions have not been regulated by these Terms, they shall be regulated under the Applicable Law.

21.3 These Terms are a legally binding agreement and together with its other integral parts constitute an entire agreement between you and the Company.

21.4 In the event the Website is available in multiple languages, the English version of the Terms shall prevail.

21.5 All provisions of these Terms applicable to the Website shall apply to other means of providing Services, including the App, unless specifically stated otherwise.

21.6 Should you have any comments, questions, or complaints, please contact us at support@rbtex.com.

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